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Contact Us

Please check our Frequently Asked Questions before filling out the contact form. It's possible (and likely) your query has already been answered. We aim to reply to all queries within 48 hours. 

Please note: Royal Mail are currently experiencing delays across the country. If you are contacting in regards to the status of a recently shipped order, please allow 5 working days to receive the item before contacting. 

Our return address:
Randolphuk Ltd  t/a PokeRand
1 Nursery Gardens, South Normanton, Derbyshire, DE55 3LG

Business address:
Randolphuk Ltd 
Amelia House, Crescent Road, Worthing, West Sussex, United Kingdom, BN11 1QR
Company Number: 11846410