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Delivery

 

We offer a range of different delivery options to meet your satisfaction. Please note  due to operational reasons our trading card products will be dispatched from a different location to our clothing & merchandise products. This is at no extra cost to you, but be advised you may receive two deliveries if you order both in the same order. 

DISPATCH

We aim to get all orders made before 2pm (GMT) on a working day dispatched on the same day unless stated otherwise on the product page. Orders placed after 2pm (GMT) will be dispatched the next working day (not including weekends). Please allow an additional day for courier deliveries. This is subject to change during busy periods. 

UK MAINLAND

Royal Mail 24 - provides you with confirmation of delivery. Arrives in 1-2 working days. 

Royal Mail Tracked 24 - provides you with full tracking. Arrives next working day.

Royal Mail Tracked 48 - provides you with full tracking. Arrives within 48 hours (working days only).

DHL Trackable Service - trackable service with 1-2 days delivery time. 

INTERNATIONAL (EUROPE & REST OF WORLD)

Royal Mail International (Tracked) - you'll receive a tracking number to follow your purchase. Aims to arrive in 7-10 working days.

Please note a courier service may be used depending on the size of your order. Aims to arrive in 5-7 working days. Please note: delays may apply due to Brexit & customs delays.

Please note: delays may apply due to customs delays for all international orders.

*Please note that customers are responsible for any customs charges, VAT or import duties payable on receipt of international packages. Please be aware of this when placing your order. If a package is returned to us for any reason (incorrect address, failed delivery or failure to pay, for example) any charges incurred by PokeRand.Net in shipping/recovering the package may, at our discretion, be deducted from any refund later given for the order.